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Thread: Not seeing ZA in task bar

  1. #1
    Join Date
    Dec 2013
    Posts
    3

    Default Not seeing ZA in task bar

    Posted in the free ZA forum by mistake.

    Hi. I nstalled the latest ZA 12 firewall and antivirus and I am not seeing ZA in the task bar like I usually do. Also, a desktop icon never appeared.
    edit. I did a clean install and all is ok now. Where do I get my license key from? It says I have 30 days left and I should have over 180 days left.
    Last edited by dant; December 13th, 2013 at 05:00 PM.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Not seeing ZA in task bar

    Quote Originally Posted by dant View Post
    Posted in the free ZA forum by mistake.

    Hi. I nstalled the latest ZA 12 firewall and antivirus and I am not seeing ZA in the task bar like I usually do. Also, a desktop icon never appeared. And, I found the icon in the checkpoint folder, clicked on it and it never launched. What is wrong? How do I do a clean install?
    Please Provide Exact version of ZA used? (right click the ZA icon near the clock --> about --> copy to clipboard --> paste it here).

    The More information you post the more likely users here will be able to understand the issue and try to help.
    Last edited by GeorgeV; December 13th, 2013 at 05:20 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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  3. #3
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,646

    Default Re: Not seeing ZA in task bar

    I need to find my License key:

    http://server.iad.liveperson.net/hc/...63&action=view

    How do I input my License Key?

    http://server.iad.liveperson.net/hc/...64&action=view

    Have no other suggestions to offer.Contact Support.

    http://www.zonealarm.com/security/en...ce-support.htm
    Last edited by Sky Soldiers; December 13th, 2013 at 05:29 PM. Reason: added link

  4. #4
    Join Date
    Dec 2013
    Posts
    3

    Default Re: Not seeing ZA in task bar

    Quote Originally Posted by Sky Soldiers View Post
    I need to find my License key:

    http://server.iad.liveperson.net/hc/...63&action=view

    How do I input my License Key?

    http://server.iad.liveperson.net/hc/...64&action=view

    Have no other suggestions to offer.Contact Support.

    http://www.zonealarm.com/security/en...ce-support.htm
    I was able to obtain my LK from my account. Thanks everyone for your help.

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