I have a PC running Windows 7 professional 64 bit.
ZoneAlarm Free Firewall version: 12.0.104.000
Vsmon version: 12.0.104.000
Driver version: 12.0.102.000
I have windows set to install updates automatically but the updates fail every time, even when I snooze zone alarm. I've also uninstalled and reinstalled zone alarm but with no luck. My Windows programs keep crashing and Windows update error message 80072ee2 led me to this Microsoft page: http://windows.microsoft.com/en-id/w...#1TC=windows-7 where it says that to fix Windows update error 80072ee2 I need to add the Windows update websites to my firewall exceptions list. It then gives the following websites:
However it seems with my free version of zone alarm I need the underlying IP addresses, not the website addresses above, under the view zones section. I found an old thread about this from 2005:
and one poster (supremetwo) said this (bottom of the page):
I beleive that this inconsistency is with Microsoft, because I do not change anything in Zonealarm (6.1) <HR></BLOCKQUOTE>Adding www.download.windowsupdate.comor http://update.microsoft.com/microsof....aspx?ln=en-ustotrusted suffers fromIP address changing. If the IP addresses associated with the host namechange after you have placed the host in the Trusted Zone, those IP addresses are not added to the Trusted Zone. The MS updateURLS switchbetween the following IP addresses (from the UK - might be different from other locations):-18.104.22.16822.214.171.124126.96.36.199213.200.99. 3080.67.81.136188.8.131.52I find thatadding these 6 separatelyto trusted as anIP address (rather than a URL), access to Windows Update is not blocked.Byenabling alerts, then accessing Windows update, you can see which IP address is being blocked if you find the above are different or have changed.You can also see the IP addresses when you click the Lookup button.
However because there is no spacing between the IP addresses, and they may have changed since 2005 anyway, Iíve not been able to enter them.
I have had to turn Application Control off because it interferes with voice recognition program Dragon NaturallySpeaking, which I use to dictate all my work.
Can anyone suggest a solution as to how to add exceptions so that zone alarm does not block Windows updates please? Many thanks.