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Thread: After installing ZA Pro AV & Firewall my email and search engine stopped working...

  1. #1
    Join Date
    Dec 2013
    Posts
    1

    Default After installing ZA Pro AV & Firewall my email and search engine stopped working...

    Before installing ZA Pro I uninstalled other AV & Firewall. Since after installing ZA PRO my email and search engine would not work. So Ununstalled ZA Pro AV & Firewall and email and search engine worked OK again. Did I miss some settings in the ZA?
    THANKS for some help with this.
    Gary

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: After installing ZA Pro AV & Firewall my email and search engine stopped working.

    You may Have conflicting Security programs installed..

    *** NOTICE: Please note that ZA Free+ AV, ZA Pro + AV, ZASS and ZA Extreme Security do not play nice with many overlapping security tools (even if they are disabled).

    The Golden rule for security is: only run one active Antivirus and Firewall and if you want to use other tools ensure that they are complementary and not overlapping with your setup otherwise they may conflict with ZA and result in less security, not more security.


    Just One, Not Two -- Never use two software Firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP/Win7/Win8 add/remove software tool in the control panel.
    --------------------------------------------------------------------------------
    Just One, Not Two -- Never use two Anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP/Win7/Win8 add/remove software tool in the control panel.

    Try this Clean Install procedure..

    https://www.zonealarm.com/forums/sho...lict-detection <= click here
    Last edited by GeorgeV; December 23rd, 2013 at 12:14 PM. Reason: update
    GeorgeV
    ZoneAlarm® Extreme Security


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