After booting and running OK for a while (about several minutes to no more than an hour) access to the PC via the keyboard is no longer possible. No icons on the desktop or the status bar can be activated. With no user processes active, the only active processes in the task manger list are ZAPrivacyService.exe and the System Idle Process. The HDD is active with the indicator light on solidly. The effect is one of being locked-out.
Is this a known problem? If so, I cannot find it by a search of the knowledge-base or these forums. Any help would be appreciated.
ZA Extreme Security Suite Configuration:
ZoneAlarm Extreme Security version: 12.0.104.000
ZoneAlarm license key: ************* NEVER POST LICENSE KEY IN PUBLIC FORUM
Vsmon version: 12.0.104.000
Driver version: 12.0.104.000
Antivirus engine version: 220.127.116.11
Antivirus signature DAT file version: 1134193504
AntiSpam version: 18.104.22.16871