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Thread: ZAPrivacyService.exe Locks-out Computer

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    Join Date
    Dec 2013
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    Question ZAPrivacyService.exe Locks-out Computer

    After booting and running OK for a while (about several minutes to no more than an hour) access to the PC via the keyboard is no longer possible. No icons on the desktop or the status bar can be activated. With no user processes active, the only active processes in the task manger list are ZAPrivacyService.exe and the System Idle Process. The HDD is active with the indicator light on solidly. The effect is one of being locked-out.

    Is this a known problem? If so, I cannot find it by a search of the knowledge-base or these forums. Any help would be appreciated.

    Thanks!

    Stripeman

    ZA Extreme Security Suite Configuration:

    ZoneAlarm Extreme Security version: 12.0.104.000
    ZoneAlarm license key: ************* NEVER POST LICENSE KEY IN PUBLIC FORUM
    Vsmon version: 12.0.104.000
    Driver version: 12.0.104.000
    Antivirus engine version: 8.3.2.4
    Antivirus signature DAT file version: 1134193504
    AntiSpam version: 6.3.1.4971
    Last edited by GeorgeV; December 26th, 2013 at 02:49 PM. Reason: Removed posted License Key

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