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Thread: ZoneAlarm Logo

  1. #1
    Join Date
    Dec 2013
    Posts
    3

    Default ZoneAlarm Logo

    Hi!
    I have the free version of zonealarm and there is a zonealarm logo on the lower right corner of my screen. How can i remove it? It is very annoying since its still there when I watch youtube videos in fullscreen.

    I hope it can be removed =)

    thanks

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZoneAlarm Logo

    Right Click the ZA icon near the clock --> about --> Copy to Clipboard --> paste it in a reply.

    Also give more information on the system. OS? Version? Other security tools installed? ZA was installed before? Just installed ZA for the first time? If not, was the logo present before? More information you post more likely other users here will understand your problem.

    Finally attach a screenshot as it is not clear what logo you are referring to.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Dec 2013
    Posts
    3

    Default Re: ZoneAlarm Logo

    ZoneAlarm Free Antivirus + Firewall version: 12.0.118.000
    Vsmon version: 12.0.118.000
    Driver version: 12.0.102.000
    Antivirus engine version: 8.3.2.4
    Antivirus signature DAT file version: 1134199616

    ZA first time on this computer.

    Surface pro 2 256gb 8ram
    windows 8.1 Pro

    Thank you for responding so quicly! I restarted my computer and the logo is gone now... I guess it was just a bug. If it reapperas I will let you know. It seems the problem has resolved it self. Thank you

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZoneAlarm Logo

    You're welcome! How is the suface pro 2 going? I was thinking of getting one too... Thanks, Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Dec 2013
    Posts
    3

    Default Re: ZoneAlarm Logo

    Ok!

    It has reappeared! I downloaded something and it appeared. I will add a print scren of it so you can see what it looks like. I hope someone can help me get rid of it!

    Sieppaa3.jpg

    Thanks =)

  6. #6
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,640

    Default Re: ZoneAlarm Logo

    Thank you for posting that screen shot.

    I have made Development aware of this new bug.

    We did test ZA on the original Surface Pro and ZA works perfectly on that device.

    Microsoft may have made changes to the hardware on the brand new unit in the display, video chips or video driver to become an issue now.

    Thank you for reporting it and look for a fix in a future release of ZA.

    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    Join Date
    Feb 2014
    Posts
    1

    Default Re: ZoneAlarm Logo

    Also confirming the ZoneAlarm logo on the Surface Pro 2, 256 GB model with the ZoneAlarm Anti-virus and Firewall Free, 120_121_000 download.

    It looks like the prompt that ZoneAlarm asks if a program can have permissions etc. Unfortunately, I cannot determine what program is asking for what even after flipping the tablet around and adjusting the resolutions.

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