Results 1 to 2 of 2

Thread: Crashed CPU

Hybrid View

  1. #1
    Join Date
    Dec 2013
    Posts
    1

    Default Crashed CPU

    The tech chat support was unable to answer my question so I am hoping for some help from the forum.
    I have a 3 pc subscription, but only using 2 right now. The third will be used shortly so I need the 3rd to be available.

    My cpu on my computer crashed so I cannot uninstall ZA to remove it from one of the 3 pc slots.

    My wife got a new laptop and I will be able to uninstall and then reinstall on the new laptop. So there is no problem there.

    Now, when I go to use my key on the computer I bought to replace my dead computer it will think it is the 3rd subscription.

    So I will have one subscription on the new laptop, one on my new computer, and one will sit on the dead computer because I could not uninstall.

    I asked if they could just kill my license key and issue another, which would solve the problem, but the Tech Chat said they are unable to do that.

    There has to be a better way, no?

  2. #2
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
    Posts
    1,648

    Default Re: Crashed CPU

    Answers to questions about ZoneAlarm

    Click on question 4: How do I install my copy of ZoneAlarm onto another computer?

    http://www.zonealarm.com/security/en..._utmk=76345558

    Moving to a different computer:

    http://download.zonealarm.com/bin/in...nter/71715.htm

    Looks like non-issue on multi-user license.Have no other suggestions to offer.Other users may chime in.
    Last edited by Sky Soldiers; December 27th, 2013 at 09:46 AM. Reason: Added Click on, reword

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ZA Suite 7/11 update crashed ZA
    By martintg in forum Windows and ZoneAlarm Messages and Alerts
    Replies: 4
    Last Post: July 11th, 2008, 09:40 AM
  2. ZoneAlarm crashed the other night, something to do with v...
    By ajtmccann in forum Windows and ZoneAlarm Messages and Alerts
    Replies: 1
    Last Post: July 29th, 2007, 07:50 PM
  3. TrueVector is getting crashed!
    By iceprincess in forum General - Questions that don't fit any other category
    Replies: 3
    Last Post: August 21st, 2006, 07:01 AM
  4. Three crashed computers
    By philiptheloser in forum General - Questions that don't fit any other category
    Replies: 3
    Last Post: June 23rd, 2006, 11:22 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •