Results 1 to 6 of 6

Thread: [SOLVED] ZoneAlarm OS Firewall log and internat.exe

  1. #1
    Join Date
    Jan 2014
    Posts
    3

    Default [SOLVED] ZoneAlarm OS Firewall log and internat.exe

    Hello,
    Could someone please check their ZoneAlarm firewall logs and then their OS firewall log and tell me if you have the following:


    internat.exe (OS Firewall)


    First, I have to admit I do not know what I am doing as far as tracking this problem down, so I hope this does not sound stupid.


    The ZA log show that this is a host process for Windows Task that is deleting a value in the registry. My worry is that, according to all the threads on Google, internat.exe is not supposed to run on Win 7.
    Also, I can not find this file on my system anywhere.
    This is a legal file for Vista and below. There are a lot of threads concerning this file on the web, but these are mostly hijackthis logs or the virus/trojan by the same name.


    Since I found this in my logs 5 days ago, I have done the following:
    Spent approx 3-4 hours a day googling anything related to this file.
    Spoke with 3 local computer shops.
    Formatted and installed windows again.
    Ran the following security:
    (Win 7 Pro, current updates applied)
    Microsoft Security Essentials
    MalwareBytes (free)
    MBAR
    HitmanPro (paid but ran on demand)

    Kaspersky TDSSKiller
    AVG Rescue CD
    Avira Rescue CD

    Kaspersky Rescue CD
    All have come up clean.





    Concerning the format of the system, I briefly did the following:
    After formatted the HD and replacing the MBR, I installed Windows.
    I then updated the system with all the security patches.
    I downloaded ZA and installed it and rebooted the system.
    The log showed the above entry.
    I know this should show the file is the legit windows file, but through all my research, I can not find any instance of this file running on a Win 7 system.


    Any suggestions or guidance in this matter would be greatly appreciated.



    ZoneAlarm Pro version: 12.0.104.000
    Vsmon version: 12.0.104.000
    Driver version: 12.0.102.000



  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,461

    Default Re: ZoneAlarm OS Firewall log and internat.exe

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    Exact version of ZA used? Right click the ZA icon near the clock, about, copy to clipboard, paste in a reply, remove the ZA license.

    Then you should specify the exact version of Windows OS and SP update used.

    Then you should specify what ZA settings you have changed from default.

    *** NOTICE:

    Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed and type of router or Internet connection used.
    How do you connect to the Internet: Phone Line, Cable Modem, Router, Wifi, Blue Tooth?

    *** NOTICE:

    The More information you post the more likely users here will be able to understand the issue and try to help.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jan 2014
    Posts
    3

    Default Re: ZoneAlarm OS Firewall log and internat.exe

    As I have stated above, I have the following:


    Windows 7 Pro with all the security updates


    ZoneAlarm Pro version: 12.0.104.000
    Vsmon version: 12.0.104.000
    Driver version: 12.0.102.000


    None of the settings have been changed in ZA.


    If I have misunderstood your reply I am sorry. If you need any additional information, please let me know.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,283

    Default Re: ZoneAlarm OS Firewall log and internat.exe

    Looks like you posted the same question in multiple forums. As it seems not a specific ZA issue please follow the suggestions on the other forum. Otherwise check this thread :

    https://www.zonealarm.com/forums/sho...an-up-Guidance

    ... and get ad-hoc support from malware experts at bleepingcomputer or spyware hammer forum to ensure there is nothing wrong on the system.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Jan 2014
    Posts
    3

    Default Re: ZoneAlarm OS Firewall log and internat.exe

    I found the problem.


    If you go to APPLICATION CONTROL SETTING, then OS Firewall, the five settings that are there normally have what appears as two short dashes (USE PROGRAM SETTINGS) in front of them. These now have a question mark (ASK) for all five. If I change the forth one down, “Change which programs load at start-up” from a question mark to the dashes, and re-boot the system, the message does not show up in the log. If I change it back to the question mark and restart the system, the message reappears in the log file.


    My normal procedure is to leave the default settings and only change the application control settings from auto to manual after a few days and also change the outbound protection to max.


    I do not remember changing the OSFirewall setting, especially twice, but I have to assume this was my fault. I am sorry for any inconvenience this may have caused anyone.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,283

    Default Re: ZoneAlarm OS Firewall log and internat.exe

    No problem and Thank you for taking the time to report back how you resolved it.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 5
    Last Post: December 4th, 2013, 02:15 PM
  2. Replies: 5
    Last Post: July 28th, 2013, 03:27 AM
  3. [SOLVED] ZoneAlarm Free and Windows Firewall Question
    By c0m0c1um in forum ZoneAlarm Free Firewall
    Replies: 11
    Last Post: April 2nd, 2011, 11:01 PM
  4. Replies: 3
    Last Post: October 9th, 2010, 10:57 PM
  5. Internat Access from PC on LAN
    By hullmech in forum Access Issues
    Replies: 2
    Last Post: September 5th, 2006, 09:35 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •