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Thread: Can't get rid of ZA popup on every pc boot.

  1. #1
    Join Date
    Feb 2014
    Posts
    1

    Default Can't get rid of ZA popup on every pc boot.

    I attached the screen capture jpg. Anyone familiar with the orgin and control for this popup? Thanks advance for any info.

    The usual infos that are asked for:

    ZoneAlarm Extreme Security version: 12.0.104.000
    ZoneAlarm license key: fully paid and valid
    Vsmon version: 12.0.104.000
    Driver version: 12.0.104.000
    Antivirus engine version: 8.3.2.4
    Antivirus signature DAT file version: 1145537856
    AntiSpam version: 6.3.1.4971

    XP

    Load ZA on startup.





    Attached Images Attached Images
    Last edited by asdasd; February 7th, 2014 at 05:29 PM.

  2. #2
    Sky Soldiers Guest

    Default Re: Can't get rid of ZA popup on every pc boot.

    Normally, You should only see this popup at install only.

    Most likely corrupt database.

    Go to ZA tools --> Preferences --> Reset to defaults --> Reboot the PC and do not restore any previous ZA settings.You could re-introduce issue.

    If this doesn't resolve issue and you have valid license.Contact Support.

    http://www.zonealarm.com/security/en...ce-support.htm

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