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Thread: Alert Events List is Too Confusing

  1. #1
    Join Date
    Feb 2014
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    Unhappy Alert Events List is Too Confusing

    I'm trying to maximize the security for our Pre-Employment Background Screening business, which must handle very sensitive client information. I want to be sure that I've selected best fit for the items in the Alert Events list, but have absolutely no understanding of their meanings - i.e. Tools>Logs>Alert Events. Can someone please tell me where I can find definitive descriptions/definitions of these items?
    Creacontech

  2. #2
    Join Date
    Aug 2009
    Location
    Texas Gulf Coast
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    Default Re: Alert Events List is Too Confusing

    ZoneAlarm for home and small business users.

    From Help Center.

    Setting event and program log options:

    http://download.zonealarm.com/bin/in..._overview.html

    Managing Alerts and Logs:

    http://download.zonealarm.com/bin/in...s_summary.html

    How do I read the ZoneAlarm log files?:

    http://server.iad.liveperson.net/hc/...22&action=view

    If valid Multi-user Packs license.Contact Support:

    http://www.zonealarm.com/security/en...ce-support.htm
    Last edited by Sky Soldiers; February 8th, 2014 at 11:08 AM. Reason: Typo.correct link

  3. #3
    Join Date
    Feb 2014
    Location
    North Georgia Mountains
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    9

    Default Re: Alert Events List is Too Confusing

    Thanks for your kind response, Sky Soldier, but none of those links (and I followed every one of them) provided no definitive information about the actual Alert Events list. I had already followed all of the links to the ZA help pages, plus many more, but as I indicated in my original post above, they just dance around the edges, but provide no information regarding the meanings of the items in the Alert Events list. which is what I'm trying to obtain. For example: The first item is "Blocked NETBIOS Broadcasts". Without knowing what that means, how can I know whether I want to check "Alert", "Log" or leave it blank (the current default). That problem exists for me throughout the entire list of Alert Events, and I need to know and understand what those items mean in order to properly configure my sstem.
    Creacontech

  4. #4
    Join Date
    Nov 2004
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    Default Re: Alert Events List is Too Confusing

    I am afraid you will need to google and learn how the Operating system works including TCP/IP, NetBIOS, networking, ports, localhost, LAN, etc. This is something you cannot really find in a firewall user guide but more on general documentation about OS and networking.

    You can start with Wikipedia and then move to other sites. You can also use generic security forums to ask for support (e.g.http://www.dslreports.com/security/)

    It will take sometime to acquire some basic knowledge to interpret the logs from ZA firewall or any other firewall.

    Sorry,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  5. #5
    Join Date
    Aug 2009
    Location
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    Posts
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    Default Re: Alert Events List is Too Confusing

    As Guru fax suggested, Once you have learn the Glossary of Networking Terms.

    You can use Log Viewer to see what events took place.Select Outgoing / Incoming which ever the case might be.

    Click the tab " More Info " at the bottom.It will direct you to SmartDefense Advisor for more Info & detail on firewall event log fields.

    You can also do Whois Lookup of the IP address for more detail information.

    Viewing logged Firewall events:

    http://download.zonealarm.com/bin/in..._firewall.html

    Out of suggestions here.
    Last edited by Sky Soldiers; February 9th, 2014 at 10:46 AM. Reason: Typo

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