Results 1 to 9 of 9

Thread: ZoneAlarm taking forever to download

  1. #1

    Default ZoneAlarm taking forever to download

    I clicked to download ZoneAlarm yesterday at 2:00pm around, and now its 11:00 where I am and its still downloading. Its the firewall and antivirus package. What could be wrong with it that its taking so long?

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZoneAlarm taking forever to download

    Quote Originally Posted by theghost0991 View Post
    I clicked to download ZoneAlarm yesterday at 2:00pm around, and now its 11:00 where I am and its still downloading. Its the firewall and antivirus package. What could be wrong with it that its taking so long?
    Hello;

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what version of Windows OS and type of Computer that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:


    Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed and type of router or Internet connection used.
    How do you connect to the Internet: Phone Line, Cable Modem, Router, Wifi, Blue Tooth?


    The More information you post the more likely users here will be able to understand the issue and try to help.


    is this a First time install?
    Stopped working recently?
    any other issues?
    any Error messages in the ZA logs?

    also is this a DeskTop, Laptop computer or Netbook;

    what kind of Connection to the Internet do you have?

    Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.

  3. #3

    Default Re: ZoneAlarm taking forever to download

    Quote Originally Posted by GeorgeV View Post
    Hello;

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what version of Windows OS and type of Computer that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:


    Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed and type of router or Internet connection used.
    How do you connect to the Internet: Phone Line, Cable Modem, Router, Wifi, Blue Tooth?


    The More information you post the more likely users here will be able to understand the issue and try to help.


    is this a First time install?
    Stopped working recently?
    any other issues?
    any Error messages in the ZA logs?

    also is this a DeskTop, Laptop computer or Netbook;

    what kind of Connection to the Internet do you have?

    Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.
    I am using a laptop, hp. I can use the internet, but im not very computer savvy, so please bare with me. I dont know what you mean by software. It uses Windows 8.

    I dont know what version of zonealarm I got, but I downloaded it from this link: http://www.zonealarm.com/security/en...s-firewall.htm
    I also have Avast free antivirus installed.
    I am not sure about the router, as I am using the free wifi provided by a hotel im at.

    This is the first time I am installing it. It wanted to download a toolbar and make zonealarm search my homepage.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZoneAlarm taking forever to download

    If you have AVAST then you need to install the firewall only version of ZA not the antivirus version. Golden rule for antivirus and firewalls: Only one firewall and only one antivirus at the same time.

    Download link for free firewall only here:
    http://www.zonealarm.com/security/en...tall-steps.htm

    Also note that may be the hotel WIFI is slow or not stable. Then it will be difficult to install. Better to do it at home and now simply ensure windows 8 firewall is ON.

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5

    Default Re: ZoneAlarm taking forever to download

    Quote Originally Posted by fax View Post
    If you have AVAST then you need to install the firewall only version of ZA not the antivirus version. Golden rule for antivirus and firewalls: Only one firewall and only one antivirus at the same time.

    Download link for free firewall only here:
    http://www.zonealarm.com/security/en...tall-steps.htm

    Also note that may be the hotel WIFI is slow or not stable. Then it will be difficult to install. Better to do it at home and now simply ensure windows 8 firewall is ON.

    Fax
    Thanks for the advice.
    The program is already downloading with firewall and antivirus though. How do I stop the download?
    Last edited by theghost0991; February 14th, 2014 at 10:08 AM.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZoneAlarm taking forever to download

    Well, don't use the free version so I don't know. If you don't see a cancel button. Then you will need to wait for the download to finish and then remove ZA.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7

    Default Re: ZoneAlarm taking forever to download

    BTW do you think the firewall will protect me if im on an unsecured, public network?

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZoneAlarm taking forever to download

    Quote Originally Posted by theghost0991 View Post
    BTW do you think the firewall will protect me if im on an unsecured, public network?

    The Answer is Yes and No..


    1.) Unsecured, Public networks? like Airports, Hotels, Restaurants are probably the most dangerous links to connect to, a smart hacker can take advantage of the Week security provided by such area..

    2.) No security program can guarantee 100% protection, but if you have the latest Updated ZA Free firewall with an updated Anti-virus installed and configured correctly, it should provide adequate protection In most situations as long as you don't do something stupid, like Bank or Financial transactions on unsecured public networks..

    3.) However, no Firewall or security program can protect you or your computer from Yourself..

    Do not Overlap Security tools, choose one and master it.

    NOTE: Don't just double click on any executable you are confronted with. Only download software from legit companies websites,

    the same Rule applies to Email Attachments
    , even if from somebody you know?


    4.) the Firewall may try to warn you if you do something unsafe or stupid, like download a virus or music or game that has a virus in it, but the human is in control of the computer and if you do not understand the warning or choose to download those files or Click on any offer for Free stuff or chance to win something, then you will be on your own and SOL if you get infected because you did not understand the consequences of not accepting the firewall warning..

    Good Luck..
    Last edited by GeorgeV; February 14th, 2014 at 02:18 PM. Reason: fix typo's

  9. #9
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: ZoneAlarm taking forever to download

    Something to add about unsecure hot spots (WiFi)

    The data thats transmitted between your PC the the Router or access point over the air is wide open on an unsecured wifi connection

    ZoneAlarm does not make the data sent over the air secure.

    I would suggest getting a VPN service so when your on unsecure wifi ALL your data will be secured.

    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ZoneAlarm initialization taking too long?
    By johncholmes in forum General - Questions that don't fit any other category
    Replies: 2
    Last Post: April 19th, 2009, 06:13 PM
  2. Zonealarm intermittently taking window focus away from other open program
    By ozbluenose in forum General - Questions that don't fit any other category
    Replies: 3
    Last Post: November 5th, 2007, 05:19 AM
  3. ZoneAlarm Taking up to much run time
    By david_peters in forum General - Questions that don't fit any other category
    Replies: 3
    Last Post: September 17th, 2007, 08:15 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •