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Thread: ZA blocking windows store

  1. #1
    Join Date
    Jan 2013
    Posts
    6

    Default ZA blocking windows store

    Hello everybody,

    I had a problem with windows store. After twice reinstalling ZA 12.0.104 (current) clean I had a popup telling me to authorize communication services to access the internet. Once I authorized it, all went smoothly.
    there are no logs since from time to time ZA resets its logging features to Nil and that just happened then.

    since communication services is part of the OS, I'm surprised it is not authorized by default. Did I do somthing wrong ?

    this is ZA 12.0.104 running on W8.1 64 fr on a so distant PC that it is losing every third character :-(

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,808

    Default Re: ZA blocking windows store

    Right click the ZA icon near the clock --> About --> Copy to Clipboard --> Paste in a reply here. Mind to remove the license key (if applicable).

    Have you changed any of the default ZA settings?

    Exact version of OS used? Windows 8?8.1? Localised version? English version?

    Any Other security program running on the PC? Laptop?



    More information you post more likely other users here will be able to help and suggest potential remedial actions.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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