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Thread: User Account Control msgs - MANY of them

  1. #1
    Join Date
    Mar 2014
    Posts
    7

    Default User Account Control msgs - MANY of them

    I installed Extreme Security on Windows 8.1 on Saturday. Since then, I have gotten many, many messages from Windows - sometimes more than one a minute.

    The messages are from User Account Control.
    Program name: Check Point Internet Security
    Verified publisher: Check Point Software Technologies Ltd.
    File origin: Hard drive on this computer

    I have had perhaps five of these pop up in the time I've typed this post.

    What's going on? I don't believe this is normal.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,942

    Default Re: User Account Control msgs - MANY of them

    Quote Originally Posted by rpederse View Post
    I installed Extreme Security on Windows 8.1 on Saturday. Since then, I have gotten many, many messages from Windows - sometimes more than one a minute.

    The messages are from User Account Control.
    Program name: Check Point Internet Security
    Verified publisher: Check Point Software Technologies Ltd.
    File origin: Hard drive on this computer

    I have had perhaps five of these pop up in the time I've typed this post.

    What's going on? I don't believe this is normal.
    Hello;

    What Version of ZoneAlarm Extreme Security did you install?
    only the Current ver.12.0.104.000 is compatible with Windows 8.0 and 8.1

    Right click the ZA icon near the clock --> About --> Copy to Clipboard --> Paste in a reply here. Mind to remove the license key (if applicable).
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Mar 2014
    Posts
    7

    Default Re: User Account Control msgs - MANY of them

    George, I believe that's it. I purchased, downloaded and installed it on Saturday.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,942

    Default Re: User Account Control msgs - MANY of them

    Quote Originally Posted by rpederse View Post
    George, I believe that's it. I purchased, downloaded and installed it on Saturday.
    Here is how to make sure..

    Right click the ZA icon near the clock --> About --> Copy to Clipboard --> Paste in a reply here. Mind to remove the license key (if applicable).
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,716

    Default Re: User Account Control msgs - MANY of them

    Also provide a screenshot of this user account control messages as I beleive this are just logs not errors or issues.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,819

    Default Re: User Account Control msgs - MANY of them

    I suspect the user installed a non-compatible venison of ZA OR
    user downloaded and installed a pre-release version of Win 8.1 Update 1.

    At this time ZA does not support 8.1 Update 1.

    We do have plans to support it around the public release time of 8.1 Update 1.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    Join Date
    Mar 2014
    Posts
    7

    Default Re: User Account Control msgs - MANY of them

    ZoneAlarm Extreme Security version: 12.0.104.000
    AntiSpam version: 6.3.1.4973

    The system screen for windows says that I have 8.1. It says nothing about pre-release. I would not have done that anyway.

    I can't figure out how to do a screen shot of the error message, but believe that I adequately described it above.

  8. #8
    Join Date
    Mar 2014
    Posts
    7

    Default Re: User Account Control msgs - MANY of them

    system.gif I have (I hope) attached the system info screen. Still figuring out how to get the UAC message.

  9. #9
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,942

    Default Re: User Account Control msgs - MANY of them

    Quote Originally Posted by rpederse View Post
    ZoneAlarm Extreme Security version: 12.0.104.000
    AntiSpam version: 6.3.1.4973

    The system screen for windows says that I have 8.1. It says nothing about pre-release. I would not have done that anyway.

    I can't figure out how to do a screen shot of the error message, but believe that I adequately described it above.
    Hello;

    Both Windows 7 and 8 have a program to make screenshots called
    "SnippingTool.exe" located C:\Windows\System32\SnippingTool.exe

    created a shortcut for the snippingtool.exe and placed the shortcut on my Desktop screen for easy access.

  10. #10
    Join Date
    Mar 2014
    Posts
    7

    Default Re: User Account Control msgs - MANY of them

    From my web search, the User Account Control message appears in the "secure desktop", so the snipping tool doesn't work. I am unwilling to use the policy editor for the workaround. If there's a log somewhere, I'd be happy to provide it.

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