If your having this issue:
#1 We need your install.log files.
We need the ENTIRE log file not just a frangment copied and pasted to the forum.
#2 We need a screen shot of the XP properties window like in this example.
If may help us better understand the issue if you can locate your install log file.
If you do find it with the following directions PM me here and I'll tell you how to get them to me.
The install.log is located in a Temp folder. To find it click Start >> Run >> type in the Open dialog box:
%Temp% and then enter.
The temp folder will open. The ZA temp folder has a bunch of random numbers and letters. There could be
many of these folders. You must find the Most recently created folder that corresponds to the date the user
had ran the installer.
The folder will look something like this but not exactly like this.
When you find the most recent folder thatís where the install.log file is located.