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Thread: ZoneAlarm Extreme Security Conflict with Asus USB Wifi adapter

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  1. #1
    Join Date
    Apr 2014
    Posts
    1

    Default ZoneAlarm Extreme Security Conflict with Asus USB Wifi adapter

    ZoneAlarm Extreme Security version: 13.0.208.000
    Vsmon version: 13.0.208.0
    Driver version: 13.0.70.0
    Antivirus engine version: 8.3.3.9
    Antivirus signature DAT file version: 1151223936
    AntiSpam version: 6.3.1.4973

    Hi ppl, my OS is Windows 7 Professional bit and I am running Zone Alarm Extreme Security. Recently brought Asus USB-N66 (N900) Dual Band Wireless Adapter. However after installed, the wifi adapter is always disabled and Asus WLAN utility keeps crashing upon launch.

    Just want to check if anyone else have the same problem. the drivers used by Asus seems to be from RaLink.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,650

    Default Re: ZoneAlarm Extreme Security Conflict with Asus USB Wifi adapter

    Hi!

    yes, this is a common issue, each producer priovides utlities for its adapter that most of the time are replacing system native OS components. For security tools (including ZA), its basically impossible to ensure compatibility with these hundreds different tools.

    What you need to do is to let windows 7 to manage the WIFI via its native "wireless zero configuration". http://msdn.microsoft.com/en-us/libr...(v=vs.85).aspx

    To do so you need to remove the specific software privided by the manufacturer and only ensure that manufacturer drivers (and not the software) is installed on the system.

    This should solve your issue. There have been several posts in the past years in this forum basically saying the same.

    Thanks,
    Fax

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