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Thread: Computer at risk message

  1. #1
    Join Date
    Apr 2012
    Posts
    7

    Question Computer at risk message

    I keep getting "computer at risk" message. Yellow exclamation point on icon. When I click on the icon (and open) everything seems to be in order.. "computer is secure". The yellow exclamation point is gone... Then a few minutes later it shows again..

    ZoneAlarm with Antivirus version: 13.0.208.000
    ZoneAlarm license key: xxxxxxxxxxxxxxxxxxxxx
    Vsmon version: 13.0.208.0
    Driver version: 13.0.70.0
    Antivirus engine version: 8.3.3.9
    Antivirus signature DAT file version: 1150291264

  2. #2
    Sky Soldiers Guest

    Default Re: Computer at risk message

    See if this will resolve your issue.

    Tool > Preferences > Reset to Default.Place a check on " I also want to revert my AV....

    Restart your PC & click Update from the client side.On the very top right of the GUI.

    Do not touch Default settings & do not Restore old settings.You could re-introduce issue.

    If this didn't resolve your issue.Link for different issue, but valid instruction for clean install.

    The instruction for a clean install are below:

    https://www.zonealarm.com/forums/sho...752#post300752

    If current valid license.Contact Support:

    http://www.zonealarm.com/security/en...ce-support.htm
    Last edited by Sky Soldiers; April 16th, 2014 at 02:47 PM. Reason: Added info with link

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