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Thread: Zone Alarm Extreme Security installation hands when installing anti-spam

  1. #1
    Join Date
    Jun 2014
    Posts
    1

    Default Zone Alarm Extreme Security installation hands when installing anti-spam

    Hi ppl, just want to know if I am the only one that faces problem when installing the update for ZA Extreme Security. It keeps hanging at 74% or 82% and both occasions it is installing the anti-spam. I have uninstall the previous versions using the tool provided "Clean.exe" but the same problem arises. Other steps that I have tried is to use msconfig to disable all non essential service when booted up.

    Appreciate any help.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,677

    Default Re: Zone Alarm Extreme Security installation hands when installing anti-spam

    Nope, not normal. First time I hear this in the forum in the past 3 or 4 years. Not sure what to suggest apart from ensuring to run the most recent version of clean.exe (download it fresh as it changes quite often) and then manually looking for checkpoint and sonicwall folders in your HD (program files and user profile appdat).

    Click here for ZA Support
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    Closed Sundays and Holidays

  3. #3
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,794

    Default Re: Zone Alarm Extreme Security installation hands when installing anti-spam

    What OS? and what version and SP's?
    What version of Outlook?
    What version of ZA?
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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