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Thread: ZA 13.1 and Excel 2007 on Win XP Sp3

  1. #1
    Join Date
    Aug 2013
    Posts
    28

    Default ZA 13.1 and Excel 2007 on Win XP Sp3

    I've had problems with ZA 13.1.211 and MS Excel. If ZA is running and then excel is started, excel just hangs and goes into limbo. The process can't be killed. Killing the process causes it to "disconnect" and just float on it's own but you can't do anything with it. After this happens, any shutdown or restart of the computer causes the computer to also hang. Need unplugged and replugged or psu turned off after that.

    OS is XP Pro with SP3. Curious if anyone else has this problem.
    Using paid ZA with Av

    Solution to get around this has been to shut down ZA, start excel, then restart ZA.

    Last ZA without this problem was 11.0.768 that I know.

  2. #2
    Join Date
    Aug 2013
    Posts
    28

    Default Solved Excell issue

    Sorry Excel 2007 is too old and we have absolutely no way to test it or support that. Your using software that's over 7 years old.


    We can tell you that the latest version of office does work with ZA on the same PC. We suggest you upgrade to that.

    MS office 365 has a version that only 69.95 a year if you only need it on one PC.
    http://www.microsoftstore.com/store/...&WT.medium=cpc


    Forum Moderator

    It took a few installs using different version of ZA to solve this but if you install ZA on a fresh clean system then the computer needs to be connected to the internet. ZA needs to install .net 2.0, 3.0, and 3.5 (at least in my case) and these have to be downloaded from somewhere.

    If you install ZA and you get errors then try installing ZA with the computer connected to the internet. If this post can be appended to my Excel post then it would be nice. Nothing else to add here so just close this thread.

    I hope this helps a few along the way.
    Last edited by GeorgeV; July 7th, 2014 at 07:14 PM.

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