Results 1 to 7 of 7

Thread: ZoneAlarm blocks Filezilla Server and TightVNC

  1. #1
    Join Date
    Jun 2014
    Posts
    3

    Default ZoneAlarm blocks Filezilla Server and TightVNC

    Hola

    Tras la última actualización de ZoneAlarm, ya no puedo acceder al servidor de Filezilla (tengo un servidor Filezilla en un PC al que accedo vía Internet). He intentado abrir la conexión manualmente, pero a pesar de que en la configuración aparece como permitido, sigue sin dejarme pasar. Lo mismo me pasa con TightVNC. (Entiendo que TightVNC pueda ser considerado un software de riesgo, pero no así Filezilla, aún siéndolo, si se permite manualmente, y ZoneAlarm indica que es así, ¿No debería permitirlo?). La única opción que me ha funcionado es bajar el nivel de seguridad del cortafuegos de ZoneAlarm al mínimo. En este caso si lo permite.

    ¿Este es un funcionamiento correcto?, ¿Soy yo quien no está configurando bien el sistema?, ¿O hay software que obligatoriamente no se puede usar?


    Saludos
    gAb
    ================================================== ===========================

    Hello


    I apologize in advance for my bad translation, I do not speak well in English, and most of it is translated with Google Translate


    After the last update of ZoneAlarm, I can no longer access the Filezilla server (I have a Filezilla server on a PC that I am accessing via Internet). I tried to open the connection manually, but although the settings appear as exceeded, still let me pass. The same happens with TightVNC. (I understand that TightVNC software can be considered a risk, but not Filezilla still remain so, if you manually permitted and indicates that ZoneAlarm so, should not allow this?). The only option that has worked for me is to lower the security level of the minimum ZoneAlarm firewall. In this case, if permitted.


    Is this correct operation?, I who are not configuring the system I am well?, Or is there software that can not be used?




    Regards
    gAb
    Last edited by gAb; June 4th, 2014 at 04:30 AM.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,839

    Default Re: ZoneAlarm blocks Filezilla Server and TightVNC

    Quote Originally Posted by gAb View Post
    Hola

    Tras la última actualización de ZoneAlarm, ya no puedo acceder al servidor de Filezilla (tengo un servidor Filezilla en un PC al que accedo vía Internet). He intentado abrir la conexión manualmente, pero a pesar de que en la configuración aparece como permitido, sigue sin dejarme pasar. Lo mismo me pasa con TightVNC. (Entiendo que TightVNC pueda ser considerado un software de riesgo, pero no así Filezilla, aún siéndolo, si se permite manualmente, y ZoneAlarm indica que es así, ¿No debería permitirlo?). La única opción que me ha funcionado es bajar el nivel de seguridad del cortafuegos de ZoneAlarm al mínimo. En este caso si lo permite.

    ¿Este es un funcionamiento correcto?, ¿Soy yo quien no está configurando bien el sistema?, ¿O hay software que obligatoriamente no se puede usar?


    Saludos
    gAb
    ================================================== ===========================

    Hello


    I apologize in advance for my bad translation, I do not speak well in English, and most of it is translated with Google Translate


    After the last update of ZoneAlarm, I can no longer access the Filezilla server (I have a Filezilla server on a PC that I am accessing via Internet). I tried to open the connection manually, but although the settings appear as exceeded, still let me pass. The same happens with TightVNC. (I understand that TightVNC software can be considered a risk, but not Filezilla still remain so, if you manually permitted and indicates that ZoneAlarm so, should not allow this?). The only option that has worked for me is to lower the security level of the minimum ZoneAlarm firewall. In this case, if permitted.


    Is this correct operation?, I who are not configuring the system I am well?, Or is there software that can not be used?




    Regards
    gAb

    Hello;

    Welcome to the Zone Alarm User Forum..

    Thank you for your English translation..

    Several Questions come to mind..

    1.) did you install the English or Spanish version of Zone Alarm?
    what type of ZA Free, Free +AV, Pro, Pro + AV, Security suite? Extreme Security?


    2.) are you using the Spanish version of Microsoft Windows and what Version of Windows?

    Right click the ZA icon near the clock --> About --> Copy to Clipboard --> Paste in a reply here. Mind to remove the license key (if applicable).

    Exact version of OS used? XP SP3? Windows 7 SP? Windows 8? 8.1? Localized Language version? English version?
    Other security Programs running on the desktop PC? Laptop? Netbook?

    Since when have you are experiencing the problem? Did ZA ever worked correctly?

    The More information you post more likely other users here will be able to help and suggest potential remedial actions.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2014
    Posts
    3

    Default Re: ZoneAlarm blocks Filezilla Server and TightVNC

    Buenas tardes,

    La versión de Zone Alarm es en Español, y es la versión ZoneAlarm® Internet Security Suite 2015, con licencia:

    Versión de ZoneAlarm Security Suite: 13.0.208.000
    ZoneAlarm clave de licencia: "mi-código-de-licencia"
    Versión de Vsmon: 13.0.208.0
    Versión del controlador: 13.0.70.0
    Versión de motor antivirus: 8.3.3.9
    Versión de archivo DAT de firma de antivirus: 1153722496
    Versión de protección contra el correo no deseado: 6.3.1.4971


    Tengo Windows 7 en Español, original. No tengo ningún otro antivirus o cortafuegos, excepto el de Windows, que al instalar ZoneAlarm lo desactiva.

    Hasta hace unas 3 semanas más o menos trabajaba correctamente. Filezilla Server y TightVNC estaban permitidos manualmente, y la seguridad de ZoneAlarm configurada en alta. Después de que se actualizara dejé de tener acceso, y pensando que pudiera haber problema en mi sistema, formateé el PC y reinstalé todo de nuevo, pero sigue funcionando igual.

    Un saludo
    gAb

    ================================================== ====

    Good afternoon,


    The version of Zone Alarm is in Spanish and is the ZoneAlarm ® Internet Security Suite 2015, licensed version:


    Copy of about:
    ZoneAlarm Security Suite version: 13.0.208.000
    ZoneAlarm license key: " my - code - of - license"
    Vsmon Version: 13.0.208.0
    Driver version: 13.0.70.0
    Antivirus engine version: 8.3.3.9
    DAT file version antivirus signature: 1153722496
    Version protection against spam: 6.3.1.4971


    I have Windows 7 in Spanish, original. I have no other antivirus or firewall other than Windows Firewall, which was disabled when installing ZoneAlarm.


    Until about 3 weeks or so ago this was working properly. TightVNC Server and Filezilla were allowed manually, and ZoneAlarm security set to high. After the update stopped access, and thinking that there might be problem with my system, I formated the PC and I reinstalled everything again but still not works well.


    Regards
    gAb

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,664

    Default Re: ZoneAlarm blocks Filezilla Server and TightVNC

    As you are a licensed user of ZA, try to contact the ZA technical support at the link in my signature (we are all users here).

    But please be aware that ZA does not support server type of software (any ZA version, old or new). If it was working before does not mean that ZA support it or it is tested against this type of software.

    For remote control software you can try Teamviewer, it works well with ZA.

    Sorry I have no other suggestion to address to your issue.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    Join Date
    Jun 2014
    Posts
    3

    Default Re: ZoneAlarm blocks Filezilla Server and TightVNC

    Muchas gracias.


    Suponía que debía ser algo así. Uso TightVNC por ser directo, simple y ligero. He usado TeamViewer y LogmeIn, pero me gusta más TightVNC. El Filezilla lo uso para tener accesibles los discos duros sin tener que compartirlos, y porque la gestión de usuarios me gusta más que la de Windows.


    Bueno, será cuestión de buscar alternativas a estos gestores.


    Preguntaré a ZoneAlarm acerca de esta incidencia, tal vez si tiene solución.


    Saludos
    gAb

    ================================================== ====

    Thank you very much.


    Supposed to be something. Using TightVNC to be direct, simple and lightweight. I've used TeamViewer and LogMeIn, but I like TightVNC. The Filezilla I use to have hard drives accessible without having to share. And the user manager seems more useful than the Windows manager.


    Well, it will be a matter of looking for alternatives to these managers.


    I'll ask ZoneAlarm about this issue, maybe if you have solution.


    Regards
    gAb

  6. #6
    Join Date
    Jun 2014
    Posts
    1

    Default Re: ZoneAlarm blocks Filezilla Server and TightVNC

    Hello,
    I had ZA setup in a way that allowed me to serve several applications in my computer. This setup had been in place for a few years now. I have a licensed ZA Extreme Security pack.

    After installing the latest version, ZA has stopped obeying the firewall rules at all.

    I have confirmed that ZA firewall is the problem by turning it off. After that, everything works again.

    I decided to uninstall ZA, restarted the computer, used you clean tool, restarted again, installed ZA anew, created the rules again but it does not work any way.

    Here is the info in the about box:
    ZoneAlarm Extreme Security version: 13.1.211.000
    ZoneAlarm license key: xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    Vsmon version: 13.1.211.0
    Driver version: 13.1.211.0
    Antivirus engine version: 8.3.4.4
    Antivirus signature DAT file version: 1154383904
    AntiSpam version: 6.3.1.4971

    My OS is WinXP SP3, Pentium 4, 3.4ghz, 2GB RAM.

    What can I do to solve this problem?

    Thanks a lot in advance.

    Ellis Lombert

  7. #7
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,664

    Default Re: ZoneAlarm blocks Filezilla Server and TightVNC

    Sorry all users here. If you have a valid license you can contact, free of charge, the official ZA technical support at the link my signature. Mind to check the opening time to be served on the spot. Look for the icon "contact us" at the main ZA support site.

    Support will unlikely help on specific expert rules and also note that ZA does not support server type of applications (even if they may have worked in the past)

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. ZoneAlarms blocks access to FTP server
    By YanYaj in forum ZoneAlarm Free Firewall
    Replies: 3
    Last Post: March 31st, 2013, 03:59 PM
  2. FileZilla FTP with ZAFree..
    By samudradaka in forum ZoneAlarm Free Firewall
    Replies: 1
    Last Post: June 8th, 2010, 06:42 AM
  3. ZoneAlarm blocks local proxy server?
    By hach_que in forum Access Issues
    Replies: 1
    Last Post: October 9th, 2008, 05:37 AM
  4. What is TightVNC, exactly, and why is ZA Suite reading it as a Trojan?
    By jabhadouken in forum Windows and ZoneAlarm Messages and Alerts
    Replies: 4
    Last Post: June 27th, 2006, 07:25 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •