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Thread: ZA Exreme Securty Anti-Virus and Lumosity games

  1. #1
    Join Date
    Jul 2014
    Posts
    1

    Question ZA Exreme Securty Anti-Virus and Lumosity games

    I am having problems between ZA and some Lumosity tasks (games)
    Some times the game just hangs and eventually times out saying there were problems and do I want to retry.
    If I turn off Antivirus & Anti-spyware at that time, I can then hit retry and proceed normally.
    There are no visible log entries in ZA
    How do I debug this situation. Looking for help in identifying the issue and/or what changes (controls) need to be tweaked

    My details follow:

    ZoneAlarm Extreme Security version: 13.1.211.000
    Vsmon version: 13.1.211.0
    Driver version: 13.1.123.0
    Antivirus engine version: 8.3.4.4
    Antivirus signature DAT file version: 1155674272
    AntiSpam version: 6.3.1.4973

    Windows 7 Professional SP1
    Processor AMD-4100 Quad Core
    Memory 8 GB
    System type 64-bit

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,809

    Default Re: ZA Exreme Securty Anti-Virus and Lumosity games

    Hello;
    have you tried the ZA "GAME MODE"

    Try using Game Mode in ZA.
    Right click the ZA icon in the system tray and select game mode before launching your game.


    Forum Moderator
    GeorgeV
    ZoneAlarm® Extreme Security


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