I am having problems between ZA and some Lumosity tasks (games)
Some times the game just hangs and eventually times out saying there were problems and do I want to retry.
If I turn off Antivirus & Anti-spyware at that time, I can then hit retry and proceed normally.
There are no visible log entries in ZA
How do I debug this situation. Looking for help in identifying the issue and/or what changes (controls) need to be tweaked
My details follow:
ZoneAlarm Extreme Security version: 13.1.211.000
Vsmon version: 188.8.131.52
Driver version: 184.108.40.206
Antivirus engine version: 220.127.116.11
Antivirus signature DAT file version: 1155674272
AntiSpam version: 18.104.22.16873
Windows 7 Professional SP1
Processor AMD-4100 Quad Core
Memory 8 GB
System type 64-bit