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Thread: Scan and Update option blocked in Internet Security Suite

  1. #1
    Join Date
    Jul 2014
    Posts
    1

    Default Scan and Update option blocked in Internet Security Suite

    Version 13.1.211.000
    OS W7 Starter

    Hi
    I have ZA scan and update options blocked together with the access to the internet.This happened during a scan when a number of virus were detected. Any clues how to sort this out, please?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,650

    Default Re: Scan and Update option blocked in Internet Security Suite

    Hi!

    please follow all the steps as detailed here:
    Malware Clean-up Guidance

    The check may include posting your logs at bleepingcomputer or spywarehammer up to when your system is working as it should.

    Thanks,
    Fax
    P.S. when posting here is good norm to post full ZA info (right click the ZA icon near the clock, about, copy to clipboard, paste it here, remove license key if applicable). Also screenshot of ZA errors are welcomed
    Last edited by fax; July 27th, 2014 at 02:25 AM.

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