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Thread: Re: no update possible - after installation AV Update or Product Update?

  1. #1
    Join Date
    Aug 2014
    Posts
    1

    Question Re: no update possible - after installation AV Update or Product Update?

    I am also getting the same error! I wanted to update it but it has no update available.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,848

    Default Re: no update possible - after installation AV Update or Product Update?

    Hi;

    Sorry, I had to Move your Vague post into a separate Post, to limit a possible Hi-Jacking of another users request for Help.


    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, or around the World,
    without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

    *** NOTICE:

    Whenever posting here- , it is always advisable to list Full details of your Computer:

    Right click the ZA icon near the clock --> About --> Copy to Clipboard --> Paste in a reply here. Mind to remove the license key (if applicable).

    Exact version of OS used? XP SP3? Windows 7 SP? Windows 8? 8.1?


    Other security Programs running on what kind of computer desktop PC? Laptop? Netbook? MS Surface ?

    Since when have you are experiencing the problem?

    Did ZA ever worked correctly?

    The More information you post more likely other users here will be able to help and suggest potential remedial actions.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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