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Thread: Upgraded from Win7 to Win 8.1 Now ZASS SonicWall Crashes Outlook 2010

  1. #1
    Join Date
    Aug 2014
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    1

    Default Upgraded from Win7 to Win 8.1 Now ZASS SonicWall Crashes Outlook 2010

    I just reformated my C: drive and upgraded from Windows 7 to Windows 8.1. I reinstalled Windows Office Pro 2010. I then Installed Zone Alarm Internet Security Suite.

    While Outlook has always worked with Zonealarm on this computer with Windows 7 it now is blocked by by Sonicwall. If I disable it Outlook opens just fine.

    I've see this sort of thread here before but never saw a resolution for it

    Any help would be greatly appreciated.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,678

    Default Re: Upgraded from Win7 to Win 8.1 Now ZASS SonicWall Crashes Outlook 2010

    In case, you don't receive any feedback from users here its best to contact directly the official ZA technical support at the link in my signature. Once at the main ZA support click on "contact us" (top left of the page). If you contact them in opening times you will be served on the spot.

    Explain in detail the problem and what you have done to resolve it. Follow the troubleshooting instruction by support and come back to them if you are not able to resolve it.

    Let us know here if you managed to solve the problem. It may help other users browsing this board for the same problem.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,796

    Default Re: Upgraded from Win7 to Win 8.1 Now ZASS SonicWall Crashes Outlook 2010

    The ZoneAlarm Anti-Spam in version 13.3.052.000 is compatible with Win 8.1 and Outlook 2013 only.

    We are not 100% compatible with Outlook 2010 on the Windows 8.1 OS.
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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