I did not get a notification to install ZA Free + AV 13.3.052.000 when it was first released and only discovered this problem today when I got a warning from Windows that my a/v was out of date and not running.


I have now downloaded version 13.3.052.000 of this product but it is showing that the virus database needs updating. When I try to do this, I get an error in the download window.

I can run a quick scan but not a full scan. If I try to run a full scan it prevents it. Yet the product window shows that it ran a scan on its own yesterday!


I have a warning that says I have 20 viruses but apparently no means to eliminate them.

What do I do now - I have tried re-installing the product but just get back to the same position.