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Thread: IP address is banned for unknown reasons

  1. #1
    Join Date
    Sep 2016
    Posts
    1

    Default IP address is banned for unknown reasons

    Hi, I've just registered with the forums here and am posting this thread, all thanks to the VPN

    The problem is I cannot access the forums and this following message appears when I access https://www.zonealarm.com/forums/

    Sorry. The administrator has banned your IP address


    I am located in Mumbai, India and my public IP address is 149.202.202.78 as I am writing this. It's a dynamic IP.

    I've already contacted the support thrice regarding this and it's been more than a month without any update

    I've attached a screenshot of the error, just in case

    Please get this fixed at the earliest
    Attached Images Attached Images

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    18,040

    Default Re: IP address is banned for unknown reasons

    You could simply turn OFF your modem for few minutes and then back ON so that you will get from the ISP a new IP. This should solve your problem unless the banning is wider than that due to issue with the ISP.

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    11,144

    Default Re: IP address is banned for unknown reasons

    Quote Originally Posted by IrnesCorvin View Post
    same problem with me. I discuss with one of my friends, he told me that this is the problem with my internet connection. they sold same IP to different people and that's why you are facing this problem. my net connection is very good at speed, so I cant leave this. is there any other solution???

    Hello;

    Try this, You could simply turn OFF your modem for few minutes and then back ON so that you will get from the ISP a new IP. This should solve your problem unless the banning is wider than that due to issue with the ISP.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

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