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Thread: Registry alert popup.

  1. #1
    Join Date
    Mar 2017
    Location
    Edmonton, Alberta, Canada
    Posts
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    Question Registry alert popup.

    I keep getting a popup from ZA about a registry key being blocked.
    2017-03-05_144243.jpg
    Avast! scan is clear.
    MBAM scan is clear.
    MBAM from Safe Mode is clear.

    Any ideas as to what the problem is?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    18,076

    Default Re: Registry alert popup.

    Hi!

    yes, rather normal to see ZA protecting its registry entries. Nothing to worry about. However, normally you should not see a pop-up about it as these alerts are only recorded in the logs.
    Therefore unless you have changed settings in ZA you should not be seen these pop-ups and it may indicate that your ZA databases are corrupted.

    Which exact version of ZA are you using? Right click the ZA icon near the clock, about, copy to clipboard, paste it in a response. Remove the license key if applicable.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Mar 2017
    Location
    Edmonton, Alberta, Canada
    Posts
    2

    Post Re: Registry alert popup.

    ZoneAlarm Free Firewall version: 15.0.653.17211
    Vsmon version: 15.0.653.17211
    Driver version: 15.0.119.17046


    I haven't made any changes to my system other than regular W7 updates.
    No programs installed recently.
    I just updated ZA's program.
    I will see in the next week or so if I get another popup.
    If you have anything else to add to this issue please chime in.

    Ran MBAM from SAFE MODE with a root scan, nothing to report.
    avast! reports nothing on a full system scam.
    RAM and CPU usage is normal.

    The last thing I want is a Zero Access Root Kit in my system, I've been malware removal for over 10 years and I don't want to throw away my new OS SSD.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    18,076

    Default Re: Registry alert popup.

    If you see it again then you may need to reset the ZA settings to default (ZA tools, preferences, reset to default).
    Otherwise, for the rest (rootkits), just be sure you are running a solid anti-malware program and you have a good backup strategy.

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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