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Thread: How/where to post reports about false positives

  1. #1
    Join Date
    Mar 2017
    Posts
    1

    Question How/where to post reports about false positives

    Zonealarm Extreme Security is deleting a program I have installed because it considers it malware. ( Windows 7 64 bit )

    The program is called Bitsquare (installer: Bitsquare-64bit-0.4.9.9.1.exe).
    I downloaded it from a trusted source (their Github release page) and verified their pgp signature.

    The program uses Tor and hidden services. The author of the program has confirmed that some other AV's have flagged it because of this and he has asked me to report it to ZoneAlarm and let them know it is not malware.

    Can I just report this information here or is there a more formal way to report this.

    In the meantime is there a way I can keep ZA from deleting this program and to let me whitelist it somehow?

    Thanks

  2. #2
    Join Date
    Nov 2004
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    localhost
    Posts
    18,110

    Default Re: How/where to post reports about false positives

    See sticky thread at the ZA antivirus/antispyware section:
    How to diagnose and/or report antivirus/antispyware false positives

    Thanks,
    Fax

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