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Thread: Win 10 creators update: ZA Firewall is not recognized in Security Center

  1. #1
    Join Date
    Apr 2017
    Posts
    2

    Default Win 10 creators update: ZA Firewall is not recognized in Security Center

    Hi

    Yesterday I updated (well, forced to) to win 10 creators update,
    removed old za and installed the latest version 15.1.501.17249.

    But 'Windows Defender Security Center' is not recognizing ZA Firewall.
    ZA Antivirus, is recognized.

    I guess it is not a big deal, but annoying and a help will be appreciated.

    Thanks.

    ZA Info:
    ZoneAlarm Free Antivirus + Firewall version: 15.1.501.17249
    Vsmon version: 15.1.501.17249
    Driver version: 15.1.29.17237
    Antivirus engine version: 8.7.1.99
    Antivirus signature DAT file version: 1250831456

    Sys Info:
    OS Name Microsoft Windows 10 Pro
    Version 10.0.15063 Build 15063
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer Gigabyte Technology Co., Ltd.
    System Model Z97X-SLI
    System Type x64-based PC
    System SKU To be filled by O.E.M.
    Processor Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. F10b, 03/03/2016
    SMBIOS Version 2.7
    Embedded Controller Version 255.255
    BIOS Mode Legacy
    BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    18,091

    Default Re: Win 10 creators update: ZA Firewall is not recognized in Security Center

    Well, looks like a bug in Defender Centre. In fact, in WIN10 Creators update you can go into control panel, system security, security and maintenance... and ZA is reported working correctly both AV and firewall

    Thanks,
    Fax

    Capture.JPG

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
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  3. #3
    Join Date
    Apr 2017
    Posts
    2

    Default Re: Win 10 creators update: ZA Firewall is not recognized in Security Center

    Yea Fax, it is reported there.
    I guess it is a bug in Windows after all, or as usual we should say.

    Thanks again.

  4. #4
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,907

    Default Re: Win 10 creators update: ZA Firewall is not recognized in Security Center

    Hello,

    We are aware of this issue with the 'Windows Defender Security Center' not reporting that ZoneAlarm firewall is protecting the PC.

    Be assured ZoneAlarm firewall is active, working and protecting your PC.
    This is purely a detection issue with the Creator's update and we are working with Microsoft to resolve this in the next update.

    You PC is still completely protected with ZoneAlarm.

    Best regards

    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 24x6
    Closed Sundays and Holidays PST

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