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Thread: Parental Controls - Setting up user question.

  1. #1
    Join Date
    May 2017
    Posts
    1

    Default Parental Controls - Setting up user question.

    Hi all,

    I just installed the parental control module on my ZoneAlarm and I am having some problems getting it to operate the way I want.

    What I have is two accounts on my windows 7 machine, one for adults and one for grandkids.

    I want to set up parental controls on the grandkids and unrestricted control on the adults.

    When I install parental controls I set up an account for the grandkids and the instructions say you can set them up as auto login from their windows account and I do not see that option on the create account window.

    The second issue is that on the adult log in even though I do not create a parental control user account I still get webpage warnings to sites that are just normal websites which I do not want.

    I have uninstalled everything and reinstalled just the anti-virus so that parental controls is not active but I would like to use the parental controls. If there is no solution where do I need to go to get a refund.

    Here is the version of ZoneAlarm that I am using:
    ZoneAlarm Extreme Security version: 15.1.501.17249
    ZoneAlarm license key: DO NOT POST LICENSE KEY ON A PUBLIC FORUM!
    Vsmon version: 15.1.501.17249
    Driver version: 15.1.29.17237
    Antivirus engine version: 8.7.1.99
    Antivirus signature DAT file version: 1253778048
    Anti-Spam version: 6.4.3.2155

    Thank you in advance for any help.
    Last edited by fax; May 27th, 2017 at 02:20 PM.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    18,111

    Default Re: Parental Controls - Setting up user question.

    Hello,

    Sorry all users here, no ZA official support. At the top of this forum you will find the link to contact official support. Please try to troubleshot with them first and then check with support for refund conditions.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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