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Thread: Left overs systerm files after uninstall causing problems

  1. #1
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    Default Left overs systerm files after uninstall causing problems

    I have several left over files and one system file causing window errors.

    I am on windows 10.
    One of them is vsdatant.sys

    I tried an uninstaller but it did not work. Is there another way to get rid of the left overs

  2. #2
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    Default Re: Left overs systerm files after uninstall causing problems

    There is no other way that I am aware of in windows 10. Have you used the right ZA removal tool? There are two identical filenames but one will not work.

    The right ZA removal tool is this:
    http://download.zonealarm.com/bin/fr...load/CLEAN.exe

    If it fails to uninstall in normal mode, please boot windows 10 in SAFE MODE and run the uninstaller.
    If everything worked well the uninstaller should ask you to reboot the PC.

    Fax
    P.S. How to boot in safe mode: https://www.bleepingcomputer.com/tut...-in-safe-mode/
    P.S. 2. If you have any zonealarm product installed you need to remove them before using the ZA removal tool!
    P.S. 3. If all the above fails then you can try to install again Zonealarm software you were using and then remove it from the standard windows control panel (uninstall a program)
    Last edited by fax; October 26th, 2017 at 04:20 AM.

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  3. #3
    Join Date
    Oct 2017
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    Default Re: Left overs systerm files after uninstall causing problems

    I may have downloaded the wrong clean.exe

    This one you pointed to me has a different size. It uninstalled a few things. I will see if the problem was solved.

  4. #4
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    Default Re: Left overs systerm files after uninstall causing problems

    Try running the removal tool in normal mode and safe mode if normal mode fails and finally follow the other suggestions if all fails.

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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